Privacy Policy
Winport Casino is committed to maintaining the trust and confidentiality of our players. Player data is handled with strict security measures. Our privacy policy outlines the collection, usage, and safeguarding practices regarding personal information. We encourage all users to thoroughly review this policy before using our services to make informed decisions.
Data Processing
This Privacy Policy outlines our obligations to process personal data in accordance with gambling regulations. Data processing is necessary for participation in games and related services.
Winport Casino operates under the ownership of Dama N.V., a company registered in Curaçao, with all services compliant with licensing requirements.
Consent to this policy is mandatory for using our services, and continued usage implies acceptance of any changes to the document. We recommend regular reviews to stay informed.
Information Collection
We gather personal data through player interactions, including:
- Registration forms and communication details (e.g., name, contact information, and ID verification).
- Communication logs across channels.
- Transaction histories and usage patterns.
- Documentation for regulatory compliance and verification processes.
Personal data is collected for legal and functional purposes, ensuring secure and compliant gaming interactions.
Use of Information
The data collected is used for the following purposes:
- Processing transactions and bets.
- Providing requested services and support.
- Verification and compliance with legal requirements.
- Offering promotional content, subject to player consent.
- Ensuring compliance with anti-fraud and anti-money laundering laws.
- Monitoring for fraudulent behavior and market research.
The use of personal data focuses on delivering services, ensuring regulatory compliance, and maintaining a secure gaming environment.
Marketing Communications
With consent, personal data may be used to send promotional materials regarding products and services. Opt-out options are available through account settings or by contacting support.
Information Disclosure
Player data is not sold or rented. Data may be shared with business partners or within our corporate group to meet service and legal obligations. Third-party service providers may also handle data as necessary.
Data Security and Retention
We adhere to strict security protocols to protect personal information. Data is stored according to legal requirements, including a retention period of five years post-account closure to comply with anti-money laundering regulations.
Cookies and Tracking
Cookies and related technologies are used to enhance website functionality and analytics. Users can manage cookie preferences through browser settings, though restrictions may affect website experience.
Your Rights and Contact Information
Players may request to correct or update personal information or object to marketing data usage. Our Data Protection Officer is available for any concerns, and under GDPR, complaints can be directed to relevant supervisory authorities.
This policy underscores our commitment to maintaining a secure gaming environment. For any queries, please contact our support team.
